Manage paid orders and payments settings from the Google Play Developer Console

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Posted by Suzanne van Tienen, Product Manager, Google Play



Today we are simplifying and improving the merchant experience for developers
who have paid apps, in-app purchases, or subscriptions based on the feedback
we’ve heard from the community.

First, we’re moving order management from the Google Payments Center to the
Google Play Developer Console and adding some improved features. Second,
payments settings will now be accessible from the Developer Console in addition
to continuing to be available on payments.google.com. The new features come with
appropriate access control settings so you can be sure users only have access to
the tools they need.


The new order management tab in the Google Play Developer Console



You can perform the same tasks in the Developer Console which you previously
would have performed in the Google Payments Center. We’ve also made some
improvements:

  • Bulk refunds: You can now select multiple orders
    for simultaneous refund, instead of issuing them individually.
  • Subscription cancellations: You can now refund and
    revoke subscriptions directly from the order management tab (without going to a
    separate UI).
  • Permissions: We’ve added a new user access
    permission to the Developer Console called “Manage orders”. This permission will
    allow a user to find orders, issue refunds, and cancel subscriptions. Other
    features will be read-only for these users and financial reports will be hidden
    (only users with “View financial reports” can see financial data). Payments
    settings are restricted to the account owner when accessed from Developer
    Console.

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Order management migration to the Developer Console



Order
management is now available in the Developer Console. Starting January 23,
order management will cease being available in Payments Center. User permissions
are not automatically carried over from the Payments Center so, as the account
owner, you will need to add all users who need access to refunds and any other
order management features to your Developer Console account with the new ‘Manage
orders’ permission by January 22 for them to have continued access.

Here’s how you can add new users to your Developer Console account:

  1. Log on to Google Payments Center
    and review all existing users.
  2. Sign in to your Developer
    Console and add one or both of the following permissions for all users that
    need access to Order Management in the Developer Console.
    1. View financial reports: Gives the right to access and view
      financial reports.
    2. Manage orders: Gives the right to view and refund orders but not
      to view aggregate financial statistics or download sales & payout reports.
  3. Let your users know about the new location for order
    management.
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